At Mesha Energy Solutions Pvt. Ltd., we value your privacy and are committed to being
transparent about the data we collect and how we use it. This Privacy Policy outlines our
practices regarding the collection, use, and protection of your information when you use the
MESHA DMS-E-RICK mobile application. The app provides real-time data from connected IoT
devices (e.g., battery levels, temperature, etc.) on your phone, and allows you to download
performance reports of the batteries to which our IoT devices are installed.
1. Information We Collect
When you use the MESHA DMS-E-RICK app, we collect the following types of data:
- Usage Data: Information about how you interact with the app, such as which features
you use and how often. - System Details: Battery/system information inputted by the app user regarding the
installation.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To include battery details in the performance reports or summaries of connected IoT devices.
- To enhance the functionality and user experience of the app.
3. Data Sharing
We do not share your personal data with third parties. However, we may use third-party
services (e.g., cloud storage providers) to manage and process data. These third-party
providers are required to adhere to strict data protection measures.
4. Data Security
We prioritize the security of your data. All data transmitted between the IoT device, the app, and
cloud servers is encrypted to safeguard it from unauthorized access. While we take every
precaution to protect your information, no system is entirely secure, and we cannot guarantee
absolute security.
5. User Control
You have control over the data collected by the app:
- You can opt out of entering system details within the app.
- You can delete your device data by uninstalling the app or clearing the data from the app’s settings.
6. Retention of Data
We retain your data for as long as necessary to fulfill the purposes described in this Privacy
Policy. If you no longer wish to use the app, you can uninstall it at any time.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When significant changes occur, we will
notify you through the app or other means. Please check this page periodically for updates.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling
practices, please feel free to contact us at:
Mesha Energy Solutions Pvt. Ltd.
#9, 3rd A Cross Rd, Yeswanthpur Industrial Suburb,
Yeswanthpur, Bengaluru, Karnataka 560096
Email: support@meshatech.com
Phone: +91 9019089955